Frequently Asked Questions
Find answers to common questions about Famlu and how we help families stay connected
General
What is Famlu?
Famlu is an AI-powered family organization platform that helps families stay connected, share memories, and organize their lives together. We use artificial intelligence to make family coordination effortless while keeping your data secure and private.
How does Famlu work?
Famlu creates a private space for your family where you can share calendars, photos, messages, and coordinate activities. Our AI assistant helps organize information, suggests activities, and makes family management more intuitive.
Who can use Famlu?
Famlu is designed for families of all sizes and types - nuclear families, extended families, blended families, and chosen families. Anyone looking to stay more connected with their loved ones can benefit from our platform.
Security & Privacy
Is my family's data secure?
Yes, absolutely. We use enterprise-grade security measures including end-to-end encryption, secure data centers, and regular security audits. Your family's data is protected at every level.
Do you sell my data or show ads?
Never. We don't sell your personal information or show advertisements. Our business model is based on subscriptions, not data monetization. Your privacy is our priority.
Who can see my family's information?
Only the family members you invite can access your family's shared information. We never access your personal content unless required for technical support with your explicit permission.
Features
What features does Famlu offer?
Famlu includes shared calendars, photo albums, family chat, task coordination, meal planning, event organization, and an AI assistant that helps manage it all. We're constantly adding new features based on family feedback.
Can I use Famlu on my phone?
Yes! Famlu works seamlessly across all your devices - smartphones, tablets, and computers. Our responsive web app provides a consistent experience everywhere.
How many family members can I add?
This depends on your plan. Our Basic plan supports up to 6 family members, while our Premium plan supports unlimited family members. Check our pricing page for current details.
Pricing & Plans
How much does Famlu cost?
We offer flexible pricing plans starting with a free tier for small families. Our paid plans provide additional features and storage. Visit our pricing page for current rates and plan details.
Is there a free trial?
Yes! We offer a 14-day free trial of our Premium features so you can experience everything Famlu has to offer before committing to a paid plan.
Can I cancel my subscription anytime?
Absolutely. You can cancel your subscription at any time with no penalties. Your data will remain accessible during any remaining subscription period.
Getting Started
How do I invite family members?
After creating your account, you can invite family members by sending them an invitation link via email or text. They'll be able to join your family space once they create their account.
What if my family members aren't tech-savvy?
Famlu is designed to be intuitive and easy to use for all ages. We provide helpful onboarding, tutorials, and support to help every family member get comfortable with the platform.
Can I import data from other platforms?
Yes, we support importing calendars, contacts, and photos from popular platforms like Google, Apple, and Facebook to help you get started quickly.
Still have questions?
Can't find what you're looking for? We're here to help! Reach out to our support team and we'll get back to you quickly.
Contact Support