Privacy Policy

Our Commitment to Your Privacy

This Privacy Policy applies to all websites and services owned and operated by Famlu Inc. We are committed to protecting your privacy and the privacy of your family. Your trust is essential to our mission of helping families stay connected in a safe, private environment.

Information We Collect

Personal Information

To provide our family networking service, we collect:

• Name and email address - For account creation and communication
• Date of birth - To ensure appropriate features and content
• Username and password - For secure account access
• Family content - Photos, messages, calendar events, and other content you choose to share
• Payment information - For processing subscriptions (handled securely by our payment processors)

Automatically Collected Information

We collect minimal technical information to improve our service, including basic usage statistics, device information, and error logs. We do not track your browsing across other websites.

How We Use Your Information

We use your information solely to:

• Provide and improve our family networking service
• Process transactions and manage your subscription
• Send important service updates and security notifications
• Provide customer support when you contact us
• Ensure the security and integrity of our platform

Information Protection & Security

We protect your information through:

• SSL encryption - All communications between your device and our servers are encrypted
• Secure databases - Your data is stored in secure, access-controlled databases
• Regular security audits - We continuously monitor and improve our security measures
• Limited access - Only authorized personnel can access user data, and only when necessary
• Password protection - Your family content is protected by secure authentication

Information Sharing

Limited Sharing

We may share information only in these specific circumstances:

• Within your family network - Content you share is visible to family members you've invited
• Service providers - With trusted partners who help us operate our service (under strict confidentiality agreements)
• Legal requirements - When required by law or to protect our users' safety
• Aggregated data - We may share anonymized, non-identifying statistics about our service

Children's Privacy

We do not knowingly collect personal information from children under 13. If a child under 13 is invited to join a family network, the inviting family member is responsible for monitoring the child's participation and ensuring appropriate privacy settings.

Your Rights and Controls

You have complete control over your information:

• Access - View all information we have about you
• Update - Correct or update your personal information anytime
• Export - Download a copy of all your data
• Delete - Permanently remove your account and all associated data
• Opt-out - Unsubscribe from marketing communications
• Privacy settings - Control who can see your content within your family network

Data Retention

We keep your information only as long as necessary to provide our service or as required by law. When you delete your account, we permanently remove your personal data within 30 days, except for basic account records required for legal or security purposes.

International Users

Our services are operated from the United States. If you're accessing our service from outside the US, your information will be transferred to and processed in the United States, where data protection laws may differ from your country.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. We'll notify you of significant changes by email or through our service. Your continued use of our service after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: